NVQ in Business Improvement Techniques Level 2

Who is it for?

This qualification is ideal for people who are working in teams and require a basic understanding of business improvement techniques.

Course outline

The qualification will raise awareness of the practices and principles of smarter working. Candidates will look at continuous improvement, problem solving, workplace organisation, maintaining a safe environment and effective team working.

Course content

The candidate must complete six units to achieve the qualification, five of which are mandatory. The mandatory units are relevant to everyone and the optional units are designed according to specific job roles, allowing candidates to choose a unit most relevant to them.

Mandatory units:

• Unit 201: Complying with statutory regulations and organisational safety requirements
• Unit 202: Contributing to effective team working
• Unit 204: Applying workplace organisation (5S/5C)
• Unit 205: Applying continuous improvement techniques (Kaizen)
• Unit 209: Creating visual management systems

Optional units:

• Unit 213: Applying problem-solving techniques
• Unit 215: Applying flow process analysis

Each unit contains tasks and activities designed to cover the specific learning outcomes.

Course delivery and assessment

Candidates will be provided with the course materials for the programme and will be required to work through a series of tasks and activities designed to reinforce the learning process and test their knowledge. The course is assessed through underpinning knowledge questions and a portfolio of evidence to demonstrate competence. It is suitable for workplace delivery.

Progression opportunities

This course will be useful to anyone who is involved in team working and group management. Having successfully achieved this qualification, the learner may wish to progress on to further qualifications concerned with business or management.

• Awarding body: Various
• Qualification: NQF Section 96-97