NVQ Team Leading Level 2

Who is it for?

The qualification is ideal for people who are responsible for maintaining and developing the effectiveness and efficiency of the team for which they are responsible.

Written in learner-friendly language, with stimulating contextualised activities and assessments which engage learners in the learning process, the materials are received well by NVQ candidates as they simplify the NVQ process. The user-friendly style helps overcome anxieties about learning and structures the learner’s pathway through the award. This helps develop the candidate’s skills as an independent learner, helps maintain motivation and supports the learner's retention and achievement.

Assessors find the assessments easy to match against the NVQ standards, and they provide an accessible, flexible solution to meet their candidates’ learning needs.

Entry requirements

The qualification is designed for people who are currently employed in a team-leading or group management role within an organisation.

Course description

The NVQ in Team Leading is designed to raise awareness of the practices and principles of effective leadership of work groups and teams. Candidates will look at the issues surrounding leadership, motivation, task allocation and planning, together with factors affecting customer service and health and safety.

Course content

The candidate must complete six units to achieve the qualification, four of which are mandatory. The mandatory units are relevant to all team leaders, and the optional units are designed according to specific job roles, allowing candidates to choose units most relevant to them. Each unit contains tasks and activities designed to cover the specific learning outcomes.

Mandatory units (candidates must complete all four):

• Unit B5: Provide leadership for your team
• Unit A1: Manage your own resources
• Unit D1: Develop productive relationships with colleagues
• Unit E5: Ensure your own actions reduce risks to health and safety

Optional units (candidates must choose two):

Choose two from the following:

• Unit D5: Allocate and check work in your team
• Unit D7: Provide learning opportunities for colleagues
• Unit F5: Resolve customer service problems
• Unit F7: Support customer service improvements

Course delivery and assessment

Candidates will be provided with the course materials for the programme and will be required to work through a series of tasks and activities designed to reinforce the learning process and test their knowledge. The course is assessed through underpinning knowledge questions and the development of a portfolio of evidence to demonstrate competence. It is suitable for workplace delivery.

Progression opportunities

This course will be useful to anyone working as a team leader or who wants to develop a career in management. Having successfully achieved this qualification, the learner may wish to progress on to further qualifications in team leading, management or other relevant areas.

• Awarding body: Various
• Qualification: NQF Section 96-97