NCFE Level 2 Certificate for Working in the Health Sector (QCF)

who is it for?

This qualification is ideal for learners who are working in the health care sector already (including cleaners, maintenance staff, administrators, catering staff, doctors, porters, health care assistants and nursing staff), who wish to support their professional development. The programme is also suitable for those who are considering a career in the health care sector.

course outline

The Certificate for Working in the Health Sector has been mapped to the NHS Knowledge and Skills Framework (NHS KSF) and gives learners the opportunity to investigate a work role within the health care sector. It also meets the requirements of the technical certificate for the Health Apprenticeship Framework.

Specifically designed for the health sector, the qualification will enable learners to recognise the importance of effective communication in the workplace. Learners will also develop an understanding of health and safety and quality standards, whilst helping them to identify personal development needs and issues surrounding equality and diversity.

course content

The course comprises six mandatory units. Candidates must successfully complete all units in order to achieve the qualification.

Level 2 (Credit value: 13)

• Unit 01: Communication skills for working in the health sector
• Unit 02: People and personal development in the health sector
• Unit 03: Health, safety and security in the health sector
• Unit 04: Service improvement in the health sector
• Unit 05: Maintaining quality standards in the health sector
• Unit 06: Equality and diversity in the health sector

Each unit contains activities designed to cover the specific learning outcomes.

course delivery and assessment

Candidates will be provided with the course materials for the programme and will be required to work through a series of tasks and activities designed to reinforce the learning process and test their knowledge. This qualification is internally assessed with the candidate completing a portfolio of work that covers all the learning outcomes of the qualification.

A comprehensive tutor guide is supplied to accompany these materials. To view a sample of a tutor guide, click here.

Progression opportunities

The programme will enable candidates to further their own continuous professional development, improve career prospects or progress to further training. Having successfully achieved this qualification, the learner may wish to progress on to further qualifications, such as courses in health and social care, including NVQs.