We help you provide
At Tribal Learning and Publishing, we pride ourselves on providing high quality products together with exceptional after-sales service. In addition to accessible learning materials, we have developed a range of support services to help you provide effective training and meet the challenges of delivery.
After-sales support
As part of our comprehensive customer service support, our customers receive:
- Comprehensive funding information on each of our programmes.
- Support and guidance on gaining LSC funding and audit.
- Advice on awarding body requirements, curriculum delivery and assessment.
- Downloadable tutor guide for each qualification.
- Support with training specialist tutors and support staff.
- Student tracking and monitoring databases.
We also organise regular ‘sharing best practice’ conferences for our customers to network, discuss curriculum opportunities and update themselves on funding changes. For more information about these, go to our news and conferences section.
Information about the delivery, funding and assessment of our courses can be found in our latest course directory and to find out how we can help with meeting Train to Gain targets, download our Train to Gain brochure.
Employer Engagement and Learner Find
We can provide a range of marketing and workforce development services to help providers source learners and address the employer engagement agenda.
We offer a diverse range of marketing approaches, which can help providers meet their learner find targets. These include:
- National and regional employer contracting.
- Telemarketing.
- Direct mail campaigns.
- Key sector employer conferences.
- Web-based and Intranet marketing campaigns.
- Bespoke client micro sites.
Our marketing capacity encompasses Learner Find in response to major government and employer agendas. We can recruit eligible learners for the following:
- VRQ certificates
- Train to Gain
- NVQ core funded
To discuss how our Employer Engagement services can assist you, contact Chris Snee, Director of Employer Engagement.
Supporting delivery
We can support our centres with inductions, assessment and verification on selected projects. This enables them to overcome capacity issues and meet funding shortfalls, therefore providing the total solution from recruitment to achievement and verification. To discuss this service, please contact Sandra Furby, Business Development Manager.