Hint: place your cursor over the buttons for tips.
This award aims to enable candidates to improve their knowledge of the hospitality industry and offer them the opportunity to develop the skills required to provide a higher level of service to the customer.
The course consists of four units covering:
A comprehensive tutor guide is supplied to accompany these materials. To view a sample of a tutor guide, click here.
On completion of this course, learners can progress to a variety of vocational programmes in this field, including NVQs.